Frequently asked questions

The easiest way for us to manage your booking is by making a reservation directly trough our own website. You are always sure to have the best price online and you don't have to prepay anything on our website. Be aware that you are supporting us in the best way by not booking trough a third-party channel, but booking directly with us!

Yes! Follow these simple steps: 1. Go to the tab 'book online' at the top of the screen. 2. Select the room type that you prefer. 3. Add your personal details and payment information. 4. Confirm your booking and you will receive a confirmation email. See you soon!

Flexible bookings offers free cancellation that is valid until 12:00 PM (noon) two days prior to your arrival. In case of a late cancellation or no show, the property is entitled to charge an amount equal to the first night of your stay. Non-refundable bookings are not refundable.

It's best to get in touch with us directly regarding big group bookings. Different policies apply to group bookings and we are able to give your group a better service if you contact us directly.

Please note, when making a flexible booking (with or without web deposit) we will be taking the remaining payment upon check-in date. When making a non-refundable booking, we have the right to take payment immediately when the reservation is a confirmed booking.

Twin stands for a private room for two people. It's a private room with one bunk bed inside. We don't offer single private rooms.

Ensuite stands for a room with private facilities like a bathroom and a toilet inside your room.